Solicitors Client MI Dashboard
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Headline Metrics
Total cases
0
Cases in selection
Total invoice
£0.00
Sum of fees (Invoice Total)
Average invoice
£0.00
Per case
SLA1 – Created → client (≤5d)
-
Compliance
SLA2 – Evidence→Report (10/20d)
-
Compliance
Avg SLA2 Turnaround
-
Days
SLA3 – PH contact
100%
Same-day contact
Charts
Invoice Total by Case (with trend)
SLA1 – Created → Client (days)
SLA2 – Compliance (Met vs Not met)
Average Cost per Case – by Created Month
Average SLA2 Turnaround – by Created Month
Underlying Case Data
Case No
Reference
Case Type
Service Type
Insurer Brand
Incident Location
Invoice
Date Created
Date client updated
Surveillance
Statement
Last contact
Report sent
SLA1 days
SLA2 days
SLA2 target
SLA2 met?